"We believe the right connection can change your life, and we’re making these connections more accessible. Mentorloop is a SaaS platform that helps companies, communities and universities build a scalable mentoring culture."
What is the company’s approach to professional development?
"As a mentoring software company, mentoring is naturally integral to our professional development - seeking both internal and external mentoring opportunities for our people. We also run a yearly L&D budget allocation for each and every Mentorloop employee, that they can use to enhance their skills or develop new capabilities. When you first start a company, it can be hard to define the ""promise"" that you make to the people who come on the journey with you. Our promise, from day one, has been that anyone who works with and departs Mentorloop will do so richer for the experience - someone whose professional development has just been accelerated. All Mentorloop alumni are incredibly employable, with an in-demand skillset, exposure to fast experimentation and learning, and hands-on experience in a growing tech company. We operate an extremely transparent reporting culture, and have fortnightly all-in updates. So even if you join Mentorloop as e.g. a software engineer, you'll also have an opportunity to contribute to all aspects of the business - including how we go to market, position, sell, support and develop our product. "
What is the company's culture like?
"We want people at all levels to feel valued, empowered, and that their work is having a positive contribution to our business, our customers, and our mentors and mentees. To help us keep true to this sentiment, we have 4 core values at Mentorloop:- ""Fun and done."" - We fulfil our obligations to each other and our customers, but we enjoy ourselves while doing so. - ""Masters of our own destiny."" - If we see a problem, we have the power to change it. - ""Greater than the sum of our parts."" - We lean into our differences and diverse perspectives, and we punch above our weight! - ""Balls to the wall."" - We choose a direction and give it our all, going full throttle, and taking calculated risks to find answers quickly."
What are the company's plans for the next 12 months?
We have offices in Melbourne and the UK, and operate a hybrid model. We like to attain a critical mass of customers in a new market to support hiring in that location - and we're now focussed on expanding our footprint in the US market in 2023-24.
How do you approach diversity and inclusion?
"We're a team of 15 people, of 8 nationalities, 4 (acknowledged) religions, and our team is 75% female.To drive gender and cultural diversity in our hiring pipeline we're careful with the language we use in advertised job descriptions (check for overtly gendered language); we're upfront about being welcoming, fostering belonging, and being female-founded; and we're transparent about our values.But seeking diversity in hiring practices isn't enough - you need to put inclusion first to ensure that diversity can thrive. At Mentorloop we do this by fostering psychological safety, and we start by being vulnerable ourselves. Every team member at Mentorloop creates and shares a ""User Manual"" - a document that shares a little about the best ways to work with them. The user manual process is a really powerful way to encourage people to bring their whole selves to work. When a new person joins Mentorloop they can read everyone's user manuals, which are consistently templated and include prompts like: ""What I value; What I don’t have patience for; How to best communicate with me; How to help me; What people misunderstand about me; Why I’m here"". Mentorloop's cofounders were intentionally very honest with our first user manuals, which set a tone - so the team are honest about what's important to them at work. It's a shortcut to understanding things like cultural difference, side-stepping personality differences, and being sensitive to neurodiversity."
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